Personalization and automation: the keys to optimized application management
Managing applications for training programs is a complex challenge, involving numerous steps and stakeholders. How can admissions managers optimize this process by combining personalization and automation? Discover best practices for tailoring the application journey to each program, streamlining communication with applicants, and leveraging data to refine selection.
Summary :
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Adapt the process to each program
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Automate administrative tasks
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To streamline communication with candidates
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Use the data to refine the selection
1. Adapt the process to each program
Configure custom forms
Customizing application forms to suit the specific requirements of each program is essential for gathering targeted information. This allows admissions managers to streamline the evaluation of applicant profiles while reducing the time spent reviewing incomplete applications.
For example, for short courses, the focus will be on professional experience and skills development objectives, while Executive MBAs will require a more in-depth analysis of academic background and managerial potential.
Disseminate targeted informational content
Providing applicants with specific information (guides, testimonials, program descriptions) helps them make an informed choice, thus increasing the rate of qualified applications. It also allows admissions managers to better identify motivated candidates.
Integrate advanced assessment tools
Skills and personality tests allow for a more objective evaluation of candidates. These tools generate automatic reports, helping juries make more informed decisions, complementing the academic record.
2. Automate administrative tasks
Filter and pre-qualify applications
Automating the sorting of applications based on predefined criteria allows for an effective initial screening. This lightens the workload of admissions managers, allowing them to focus on the most promising candidates.
Generate standard documents
Automating the sending of documents (invitations, responses, agreements) is another way to improve efficiency. Admissions managers save time on repetitive tasks and can focus on supporting applicants.
3. Streamline communication with candidates
Set up automatic notifications
Automated notifications (receipt confirmations, reminders, status updates) improve the candidate experience and reduce the volume of follow-up requests. This allows admissions teams to focus on higher-value tasks.
To offer customized support
Using chatbots to answer frequently asked questions reduces the workload for teams while providing candidates with constant availability. This allows admissions managers to focus on more complex interactions.
4. Use the data to refine the selection
Establishing predictive models of success
By analyzing data from past applications, admissions managers can identify predictive criteria for success and thus refine candidate selection.
Track the progress of candidate cohorts
Analyzing cohorts over several years allows recruitment strategies to be adjusted based on emerging trends. This enables managers to anticipate needs and attract top talent.
Conclusion :
For admissions managers, integrating personalization and automation represents a major efficiency gain. These approaches allow them to offer candidates an optimized experience while improving the selection of the most relevant profiles. The next step? Exploring the potential of artificial intelligence to further refine these processes and anticipate the talent of tomorrow.
