This feature is available and used by some of our clients. Based on a Word document provided by the client organization, we integrate the template into the platform and adapt it to the client's branding guidelines. This template includes:

• fixed elements
• dynamic elements ; variables that will allow automatic customization of the document
• an empty area to be filled in : the document may also contain a section to be filled in to give a user of the organization the possibility to manually enter information.

It is possible to integrate many standard documents, for example to send a requester different standard letters, depending on the progress of the processing of their application.